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General FAQ


Q: What is the Buzztime Network™?
A:
The Buzztime Network is a private, interactive network owned by Buzztime Entertainment, Inc. The Network delivers play-along-with-sports games, trivia games, special events, and other interactive entertainment games 15 hours a day to thousands of restaurants, sports bars and taverns across the United States and Canada.

Q: What types of games does the Buzztime Network deliver?
A:
The Network includes many different types of games where players compete for prizes and Network recognition against others in the same establishment and across North America. Buzztime's game offerings include a variety of popular trivia games, QB1, a Predict the Play sports offering, and familiar favorites like Texas Hold Em.

Q: Where can I play games on the Buzztime Network?
A:
There are more than 3,700 locations across North America where players can enjoy games on the Network. Visit our Site Finder to find a location near you!

Q: What is the Site Finder?
A:
The Buzztime Site Finder provides information about Buzztime locations and points you to the ones nearest to you. Simply enter your zip code, site name, address, or state/province at buzztime.com/players/bt_site_finder.php and the site finder will display a list of locations in your area that carry our games.

Q: How do I play games on the Buzztime Network?
A:
Go to a Buzztime location and ask the wait staff for a Playmaker. Then look for the television screens in the establishment that are dedicated to the Network. There are simple instructions on the Playmaker that explain how to play various games. If you need assistance, ask your server for help.

Q: What is a Playmaker?
A:
A Playmaker is the wireless device players found in all Buzztime locations that is used to interact with the Network.

Q: What if my homesite has more than one Playmaker that doesn't work?
A:
Please visit our Contact page at buzztime.com/players/bt_contact.php for any inquiries about bad Playmakers at your home site.

Q: I am having problems logging into the Player section of the site.
A:
There are a few reasons why you may not be able to login to the Player section (forums) of our website:
  1. The Buzztime PlayersPlus website requires cookies to be enabled before you login. NTN Buzztime, Inc. uses cookies when you login to ensure security and customize your experience during your browsing session. When you close your browser all PlayersPlus cookies will be deleted unless you select the "Remember Me" option. Please check your Cookie settings and try again.
  2. If your Cookies are enabled and you have already registered online for the Player site you may not have activated your account via email. When you finish the registration process you should receive a confirmation email from Buzztime with a link to activate your account. You MUST click on this link. If you have not received this confirmation email after a few minutes it may have gotten stuck in your SPAM filter. You will need to visit our Contact page at buzztime.com/players/bt_contact.php, select "Registration" from the drop down menu and explain that you did not receive your confirmation email when registering online. Make sure to include your username so that we can go in and activate your account for you. Please make sure to add Buzztime.com to your white list to ensure that future Buzztime emails are received!
  3. Make sure you have a Username/Password account. You cannot log in with your PIN/Handle or email address. If you do not remember your login information, please contact us. If you know your username but cannot remember your password, you can get it reset here: http://www.buzztime.com/players/login.php?do=lostpw.
Q: Do I need to enable cookies when I am on the Player section of the site?
A:
Yes. The Buzztime website requires cookies to be enabled before you log in. A cookie is a small file that is written to your computer when you log in or view certain web pages. NTN Buzztime, Inc. uses cookies when you login to ensure security and customize your experience during your browsing session. When you close your browser all PlayersPlus cookies will be deleted unless you select the "Remember Me" option.

Q: How do I enable Cookies?
A:
To Enable Cookies, check your browser's preferences, options, or settings screens. Cookies are usually enabled by default. You may need to close and reopen your browser for the setting to take effect. Once you have your cookies enabled, try logging in again.

Q: What is the Buzztime Home Trivia System?
A:
The Buzztime Home Trivia System is a game by Cadaco which uses licensed Buzztime trivia content and trademark. For more information on the game you may contact them at www.cadaco.com, or contact their Customer Service weekdays 9am to 4pm (Central time) at (800) 621-5426.

Q: Where can I buy the Buzztime Trivia Series books?
A:
The Buzztime Trivia Series books are available at select retail locations throughout the US and Canada. They are also available through www.amazon.com. To order directly from the publisher, or find a retailer near you, please visit the publisher's website at www.squareonepublishers.com.

Q: Can I write questions for your games?
A:
If you are interested in applying for a position as a Writer here at Buzztime please visit the career section of our site at buzztime.com/join-the-team.html. If you do not see any open positions at this time you may still submit your resume for future consideration. Our Content Department finds it most helpful when prospective writers indicate any specific areas of education, training or expertise that may be of use in producing trivia content.

Q: What if I see an incorrect answer while playing your trivia games?
A:
Tell us! Please go to this thread on our forums and let us know about it. Note: You will need an online account to comment in that thread.

Q: Can I play Buzztime online?
A:
Currently, we offer a demo at Buzztime Trivia and will occasionally have games available in the Games section of our website. In addition, you can now play with your mobile device! Go to www.buzztime.com/m and choose the game you want to play. We understand the value of offering online entertainment to our dedicated players and we will be offering more ways to play in the near future. Please check back with us from time to time for any new developments!

Q: Where can I find open career positions at Buzztime?
A:
If you are interested in a career here at Buzztime please visit the career section of our site at buzztime.com/join-the-team.html. If you do not see an open position that you are interested in at this time you may still submit your resume for future consideration.

Q: What are Buzztime's Terms of Service?
A:
buzztime.com/terms-of-service.html

Q: What is Buzztime's Privacy Policy?
A:
buzztime.com/privacy-policy.html

Q: What are Buzztime's Official Rules?
A:
buzztime.com/players/playersplus/prules.php

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© NTN Buzztime, Inc. All Rights Reserved.