Buzztime’s Tablet is recognized as the Best Restaurant/Food Service Deployment: Kiosk/Self-Service
Carlsbad, CA June 30, 2015 – Restaurant and bar entertainment leader NTN Buzztime, Inc. (NYSE MKT:NTN) is proud to announce that it has won the 2015 ICX Association Excellence Award for its tablet in the Best Restaurant/Food Service Deployment: Kiosk/Self-Service category. This award recognizes achievement in the deployment of technology to create transcendent customer experiences.
Buzztime’s tablets delivers exciting social games including trivia, live events, predictive sports, cards, and arcade games to millions of bar and restaurant patrons nationwide. Customers can find any game to suit their interests and play against other players in the nationwide network, fellow patrons at the venue, or single-player games. Buzztime’s tablets also provide self-service dining features allowing customers to control their dining experience with menu, ordering, and payment functionality. Customers can view full and dynamic menus, order food and drinks, and reorder any items through the tablet.
For venues, Buzztime tablets enable the delivery of a unique, digital entertainment experience. Buzztime currently has 35,000 tablets deployed at venues around the country, including Buffalo Wild Wings, Arooga’s Grille House & Sports Bar, and Milano’s Pizza. The platform is proven to be a cost-effective and powerful way to boost sales — 56% of Buzztime players visit more often, 74% of Buzztime players recommend Buzztime locations to their friends, and 62% of Buzztime players spend more money on food & drinks.
“Casual dining remained relatively unchanged for decades before Buzztime embarked on its mission to redefine it by delivering unparalleled entertainment and service improvements,” said LaShawn James, sr. director of dining experience at Buzztime. “We are pioneers in engaging bar and restaurant patrons with new digital experiences, and it feels great to have that recognized by ICX.”
Sr. Director of dining experience LaShawn James speaking to the ICX Award.
The ICX Association promotes excellence in interactive customer experiences, serving as a hub that connects users and suppliers across all market vertical segments, including in banking and payments, retail, restaurants, healthcare, education, and more. The Excellence Awards honor the best self-service, digital signage and mobile technology deployments that are transforming the way customers and businesses connect and elevating the customer experience.
“This category was the most crowded of 14, and it was also one of the closest races. Our judges loved the overall concept and specifically pointed to the ease of use as a deciding factor in giving Buzztime such high marks. Congratulations to Buzztime for a well-deserved honor.” Scott Slucher, Executive Director of the ICX Association.
Sr. Director of dining experience LaShawn James and Community Manager Jacob Gradman accept the ICX Award.
About Buzztime:
NTN Buzztime, Inc. (NYSE MKT: NTN) is a leading bar and restaurant social entertainment and integrated marketing platform. Trusted by bars and restaurants in North America since 1985, Buzztime integrates trivia, card and sports games with in- and out-of-venue messaging and communication tools. With over 6 million player registrations on the Buzztime platform and over 60 million games played each year, Buzztime players spread the word and invite friends and family to their favorite Buzztime locations to enjoy evenings of fun and competition. With Buzztime entertainment and marketing solutions, bars and restaurants can turn casual visitors into regulars, and give patrons a reason to stay longer. For the most up-to-date information on NTN Buzztime, please visit https://www.buzztime.com or follow us on Facebook or Twitter @buzztime.