What’s new at Buzztime? A lot! In the March Q&A, Buzztime owner Aram Fuchs, along with account manager Sagandeep Singh, shared some exciting updates. Think fresh app designs, tech upgrades, and even a chance to snag some silver coins. This Q&A was geared toward bar and restaurant owners, but anyone curious about the future of Buzztime was welcome. Ready to dive in?

BGN Black: The Future is Here

Buzztime is putting all its energy into the BGN Black platform. What is it? It’s essentially a Chrome box with HDMI slots. The goal is to make things smoother and better for everyone.

Important Dates: The old systems, Site PCs, are going away.

• Some will be gone by the end of March.
• The rest will be gone by the end of summer.

What’s so great about BGN Black?

• It makes things easier for both players and staff.
• Servers can focus on serving customers instead of fixing tech issues.
• Eventually, BGN Black will let you send messages and promotions directly to players’ phones.

Buzztime Gets a Makeover

The Buzztime Trivia app has a brand-new look! It’s the first big visual upgrade in a while, and it matches the style of the BGN Black. If you’re a bar owner, now’s the time to get your customers to download the app, especially if you have BGN Black.

Challenge Coins: Level Up Your Avatar

Inspired by the U.S. Army, Buzztime is introducing its own challenge coins. In the military, these coins are given to soldiers who do something exceptional. Buzztime’s version is a silver coin featuring Hercules wearing a Nemean Lion helmet. It also has the Latin phrase “Citius, Altius, Fortius” (Faster, Higher, Stronger).

How can you get one?

• Play Buzztime four times and get $20 off. It’s like turning your dollars into silver!
• Play Buzztime two times and get $10 off.
• Buy a coin and unlock a special Nemean Lion avatar.

What’s next for these coins? Buzztime plans to use them to:

• Customize your avatar.
• Get discounts on different things.

These coins will be available for about a year, so don’t miss out!

Free Napkins: A Marketing Win

Want a super easy way to promote the Buzztime Trivia app? Buzztime is now offering free napkins with a QR code that takes customers directly to the app download. Plus, it saves you money on buying your own napkins! Just email Sagen to request 1,000 napkins. They feature the Buzztime trivia logo and the QR code.

Ballpark Power: Coming Soon

Love QB1? Get ready for Ballpark Power! It’s the baseball version of the game, and it’s coming just in time for Opening Day.

Q&A Highlights

Here’s a quick recap of some questions from the Q&A:

• Screen Names: Will players be able to use screen names instead of email/passwords? Buzztime has simplified logins to be similar to other sites.
• BGN Black Numbers: How many locations are using BGN Black? Buzztime keeps those numbers private, but all Site PCs will be gone by the end of summer.
• Showdown Glitches: Points aren’t bleeding down in Showdown? Buzztime is aware of the issue. Send screenshots to customer.support@buzztime.com.
• Showdown on the App: Is Showdown available on the app? Yes, but only at BGN Black locations.
• Tablet Lag: Experiencing lag on tablets? It could be your internet. Contact your ISP or customer.support@buzztime.com.
• Old Systems: Will service end for old systems? Yes, Buzztime is no longer developing for them.
• Tablet Battery Life: Short battery life on old tablets? That’s because they’re old! New Lenovo tablets have better battery life.
• Cut-Off Date: When do old systems stop working? By the end of summer.
• New Pricing: What are the new rates?
  • $150/month without tablets
  • $275/month with five tablets
  • $350/month with ten tablets
  • These prices include refundable deposits.
• Tablet Choice: Why Lenovo instead of Samsung? Samsung raised prices. Buzztime will continue using top-tier brands.
• Charging Stations: How much do charging stations cost? They’re included in the premium tablet plan.
• Glory Days: Will “Glory Days” be back? No, it wasn’t popular enough.

Need Help? Here’s How to Get in Touch

Have questions or want to upgrade?

• Contact Sagen directly (his email was posted in the chat during the Q&A).
• Email the sales team at sales@buzztime.com.
• Check out the self-checkout [here].

In Conclusion

Buzztime is gearing up for an exciting future! From the BGN Black rollout to the new app design and unique challenge coins, there’s a lot to look forward to. If you’re a bar or restaurant owner, now’s the time to upgrade and take advantage of these new features. Got more questions? Don’t hesitate to reach out. And stay tuned for more announcements next month!